Corporate Travel Management Services

This Request for Proposals (“RFP”) is an invitation to corporate travel management service providers (the “Proponents”) to submit proposals (the “Proposals”) for the services and deliverables described in Schedule A (the “Deliverables”). This RFP is issued by Canadian Partnership Against Cancer (the “Partnership”), Canadian Foundation for Healthcare Improvement (CFHI) and Canadian Patient Safety Institute (CPSI) (“the Participating PCHOs”) who are part of the Pan-Canadian Health Organizations (“PCHOs”) entities within Canada. These PCHOs work together to improve efficiencies within healthcare, which also includes identifying areas that are primed for collaboration. All are not-for-profit corporations funded by Health Canada.


The Participating PCHOs seeks a corporate travel program that will provide:

  1. A tool to manage booking, customer/traveller support, or reporting. NB: tool should support online or over the phone bookings.
  2. Highest levels of customer satisfaction
  3. High responsive, sensitive, quality-oriented service
  4. Cost savings and control opportunities
  5. Innovative approaches designed to obtain both the highest obtainable quality of service and realistic demonstrable cost savings to the Participating PCHOs
  6. Maximized use of travel technology

Upon mutual consent, the Successful Proponent shall extend the terms and conditions (including pricing) of this RFP to the other members of the PCHO organizations noted below, known as the other “Potential Participating PCHOs” who may choose to leverage this procurement process:

  • Canada Health Infoway
  • Canadian Institute for Health Information
  • Canadian Agency for Drugs and Technologies in Health (CADTH)
  • Mental Health Commission of Canada (MHCC)
  • Canadian Center on Substance Abuse (CCSA)

About the Canadian Partnership Against Cancer

As the steward of the Canadian Strategy for Cancer Control (the Strategy), the Partnership works with Canada’s cancer community to take action to ensure fewer people get cancer, more people survive cancer and those living with the disease have a better quality of life. This work is guided by the Strategy, which was refreshed for 2019 to 2029 and will help drive measurable change for all Canadians affected by cancer. The Strategy includes five priorities which will tackle the most pressing challenges in cancer control as well as distinct First Nations, Inuit and Métis Peoples-specific priorities and actions reflecting Canada’s commitment to reconciliation. The Partnership will oversee the implementation of the priorities in collaboration with organizations and individuals on the front lines of cancer care – the provinces and territories, health-care professionals, people living with cancer and those who care for them, First Nations, Inuit and Métis communities, governments and organizations, and its funder Health Canada. Learn more about the Partnership and the refreshed Strategy at

About the Canadian Foundation for Healthcare Improvement

The Canadian Foundation for Healthcare Improvement (CFHI) supports partners to accelerate the identification, spread and scale of proven healthcare innovations. We work shoulder-to-shoulder with you to improve health and care for everyone in Canada. CFHI is a not-for-profit organization funded by Health Canada.

About the Canadian Patient Safety Institute

Our vision is that Canada has the safest healthcare system in the world, but the reality is that we are far from it: patient safety incidents remain a leading cause of death in Canada. The Canadian Patient Safety Institute (CPSI) is a not-for-profit organization funded by Health Canada. It was created to provide a leadership role in building a culture of patient safety and quality improvement in the Canadian health care system through coordination across sectors, promotion of best practices, and advice on effective strategies to improve patient safety. CPSI works with leaders in governments and the healthcare system, with healthcare providers, and with patients and the public to make care safer for Canadians.


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Other Information

Bid Details

RFP No. RP213-2020-01


Awarded to Corporate Traveller

Issue date

January 22, 2020

Proposal Submission Deadline:

Thursday January 30, 2020 at 2pm (Toronto Local time)
Friday February 7, 2020 by 5:00pm (Toronto Local Time)
Wednesday February 12, 2020
Wednesday February 19, 2020, no later than 3:00pm ET (Toronto Local Time)
Week of March 9, 2020
April 1, 2020

Proponents Enquires e-mail: