Director, Strategy and Partner Experience

Overview

The Director, Strategy and Partner Experience will contribute to the realization of CPAC’s business plan outcomes, as well as those of the Canadian Strategy for Cancer Control (the Strategy), by bringing a strategic and partner‐centric business integration lens to how the organization plans, executes, and measures the impact of CPAC’s work with partners in a dynamic environment.

The director will use knowledge of the evolving health landscape to support timely leadership discussions that enable CPAC to capitalize on opportunities and mitigate risk. Building on the longstanding approach to working productively and flexibly with partners, the director will lead the development and implementation of the partner experience strategy and partner support model to ensure partners have the supports they need to successfully implement the priorities of the Strategy through the business strategies of CPAC.

The director will collaborate with director colleagues across the organization, particularly those leading other cross‐functional portfolios, to ensure a strategic lens is integrated across program planning and lifecycle management, and partner engagement.

Core responsibilities and activities

Strategy

• Support the Executive Team in shaping the strategic agenda of the organization, proactively identifying opportunities and risks, and driving timely and effective discussion at senior management tables. This includes identifying and facilitating management discussions on high priority strategic initiatives that require top‐down corporate alignment and that need to be steered by the Executive Team.
• Lead the strategic business planning process, sourcing actionable intelligence and thought leadership across CPAC’s partners and environment and working in collaboration with program directors. Facilitate the development and implementation of strategic business planning activities leading to the creation and management of multi‐year strategic business plans and ensure a regular cycle of review by leadership to assess progress.
• Lead the development of the annual corporate plan, providing direction and high‐quality advice to ensure the plan is aligned with internal and external business needs, including those of partners and funder. Bring an integrative lens to the process and provide overarching strategic discipline.
• Ensure effective systems are in place to source knowledge and information on healthcare, healthcare systems, policy and provider trends, and partner feedback; identify and synthesize likely impacts on the organization and its partners; and use the intelligence to inform executive decision‐making and the strategic planning process.
• Contribute to the Board of Directors’ governance capacity by providing strategic input on board and committee meeting materials; organizing strategic Board retreats (proposing forward looking topics, engaging the leadership team in content development, and ensuring agenda items support the ongoing evolution of our strategies); and leading the planning of board/partner receptions.

Partner engagement and experience

• Building on CPAC’s significant history and experience working with partners to implement the Strategy, lead the development of the partner experience strategy and partner support model, ensuring ongoing alignment to priorities raised through partner feedback channels.
• Define clear cross‐functional roles and responsibilities to support the partner experience strategy and partner support model and oversee their implementation.
• Establish and maintain integrated annual partner and stakeholder management strategies and workplans for key governance, advisory and senior executive tables, including engagement with partners and stakeholders in federal, provincial, and territorial governments.
• Collaborate with program directors to ensure effective partner processes, including updating and standardizing current processes, identifying gaps in the partner experience, and leveraging multiple resources to establish best practices.
• Ensure new and existing partners understand and have access to the knowledge, resources and tools for existing and new services provided by CPAC.
• Actively gather and synthesize feedback from a variety of partners through appropriate feedback channels.

General accountabilities

• Actively collaborate with director colleagues to ensure strategic integration and prioritization across strategy development, program planning and lifecycle management, partner engagement, and financial management.
• Identify opportunities to optimize processes and services both internally and externally.
• Contribute to the strategic leadership and direction of the organization through participation on the Partnership’s governance tables.
• Support VP accountabilities and achievement of strategic priorities
• Sets the vision and goals for the Strategy and Partner Experience team, while also contributing to divisional strategy and goals.
• Manages team resources and delivers results on time and within budget.

Competencies

The Partnership’s core competencies are a key element to reviewing performance. While the duties and responsibilities of a position tell you the “what,” the competencies tell you the “how.” We have developed five universal competencies which we expect to be exhibited by all employees regardless of level or position, as well as five leadership competencies which we expect to be exhibited by staff in people leadership positions.

Experience and qualifications

• Undergraduate or graduate degree in Business or Health Administration, or other relevant discipline, or an acceptable combination of education and experience.
• Minimum 10 years’ experience, preferably in the non‐profit or healthcare sector.
• Experience developing and leading a team.
• Bilingual in both English and French is an asset.

Apply now

To apply, please forward your CV and cover letter combined in one file in Word or PDF format to:
peopleandculture@partnershipagainstcancer.ca.

The Canadian Partnership Against Cancer thanks all applicants; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

The Canadian Partnership Against Cancer has a diverse workforce and is an equal opportunity employer.