Communications Coordinator

Overview

The Strategic Partnerships Division leads engagement of partners in Canada’s health system and broader cancer community who are key to implementing practice and policy changes that deliver on the priorities of the 2019-2029 Canadian Strategy for Cancer Control. The division works with the Partnership’s program teams and system partners to develop work plans, monitor progress, and regularly assess new and evolving work to ensure it aligns with the eight priorities of the Strategy. The division also leads communications activities to strategically support and profile the work of the Partnership in driving forward the priorities of the Strategy across partners, stakeholders and the public. The division also oversees a special agenda of working alongside First Nations, Inuit and Métis to drive forward People-specific priorities and actions, outlined in the Strategy, by co-developing and implementing solutions to improving cancer care for those in these communities.

Reporting to the Manager, Digital Marketing, the Communications Coordinator is responsible for supporting the communications team and will play a strong role in supporting our internal and external digital communications channels. The coordinator will also play a role in liaising with various external stakeholders and internal partners.

As a highly organized professional with strong time management skills this position delivers on the tasks of the job while contributing to the Partnership’s overall vision to reduce the burden of cancer on all Canadians.

Core responsibilities and activities 

Communications responsibilities

  • Plays a key project coordination role for the full Communications team
  • Provides an ongoing overall view of communications team work and anticipates and acts on team planning needs
  • Supports the uploading of content to the Partnership’s website (English and French) and ensures that content is accessible
  • Maintains an up-to-date website content inventory and supports the auditing process of our website content
  • Supports project planning and development of the Partnership’s annual report
  • Provides writing support and coordination for routine website updates (e.g. Board bios) and correspondence
  • Supports the development/uploading of content on other internal/external communications channels as needed (e.g. Central Perk)
  • Supports the distribution of our monthly e-newsletter and other external stakeholder emails
  • Champions the adoption of the Partnership’s CRM system among peers and supports the quarterly Canadian Anti-Spam Legislation (CASL) compliance
  • Supports the quarterly communications team KPI reporting process and is responsible for inputting of data
  • Leads the planning, internal creation and deployment of CRM marketing emails
  • Helps maintain and update the Partnership Calendar on Intranet
  • Acts as the point of contact for general inquiries

Coordination support

  • Maintains a ‘master’ team calendar of key deliverables, identified potential synergies or bottlenecks
  • Interfaces and collaborates closely with colleagues and with shared service and support teams including Finance, Procurement, IT and Strategy
  • Act as the point-of-contact for external partners and stakeholders involved in program/project teams
  • Manages correspondence, databases, records management systems, and paper and  electronic filing systems for the team, ensuring accessibility of data

Meeting and event management

  • Provides administrative, logistical and operational support to the Communications team including calendar management, meeting agenda planning, inviting participants, recording minutes and follow-up on Action Items
  • Provides administrative and logistical support to major events and meetings (e.g. communication events, conference sponsorships, Cancer Communications Network and meetings with key stakeholders and priority partners)
  • Assists external partners and stakeholders with expense reimbursement requests and travel, codes expenses according to the Partnership’s policies and procedures
  • Maintains records of event aspects including attendees, financial details (e.g. invoices and all associated costs)
  • Collaborates with other administrative support staff at the Partnership to facilitate more effective and efficient processes and to ensure policies are consistently adhered to within all functions and divisions

Reporting

  • Provides support for strategic, operational and project planning processes
  • Provides program/project support which may include managing small projects as assigned and assisting with the management of larger projects
  • Performs other duties and ad hoc projects as required

Competencies

The Partnership’s core competencies are a key element to reviewing performance. While the duties and responsibilities of a position tell you the “what,” the competencies tell you the “how.” We have developed five universal competencies which we expect to be exhibited by all employees regardless of level or position, as well as five leadership competencies which we expect to be exhibited by staff in people management positions.

Universal competencies

  • Inclusive – values diversity and applies an equity lens; consciously thinks about who needs to be included
  • Agile – is constantly adapting to partners, priorities and outcomes; is committed to continuous learning and improvement; promotes new ways of doing things
  • Collaborative – partners and builds strong relationships; works effectively with team members, focusing on delivering individual contributions to meet collective outcomes
  • Outcomes-focused – focuses on the ultimate impact, priorities work with a focus on underserved groups
  • Systems-thinking – connects the dots between their work and the broader system, has political acuity

Experience and qualifications

  • Undergraduate Degree or College Diploma in communications, business administration, healthcare management or other relevant discipline, or an acceptable combination of education and experience
  • Minimum of 1–2 years’ demonstrated experience in communications
  • Experience working with website content management systems (e.g. WordPress) and other digital communications platforms (e.g. Microsoft CRM Dynamics
  • Experience creating digital content and managing the content development process
  • Experience using Google Analytics
  • Experience creating graphics using either Canva or Adobe Creative Cloud
  • Minimum 3 years’ experience preferable in non-profit, healthcare Education or experience in First Nations, Inuit and Métis culture or other marginalized or racialized groups is an asset
  • Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive)
  • Additional software programs such as Records Management, CRM, Adobe Acrobat Pro, Crestron
  • Strong internal and external relationship management skills, ability to professionally interact with and establish solid working relationships with key internal and external stakeholders, executives and health experts, vendors and colleagues
  • Service oriented, self-motivated and takes initiative
  • Excellent verbal and written communication skills to answer queries and prepare

Apply now

To apply, please forward your CV and cover letter combined in one file in Word or PDF format to:
Talentmanagement@partnershipagainstcancer.ca.

The Canadian Partnership Against Cancer thanks all applicants; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

The Canadian Partnership Against Cancer has a diverse workforce and is an equal opportunity employer.

Position Details

Reports to:

Manager, Digital Marketing

Location:

Downtown Toronto Downtown Toronto (work from home until the expected return to the office in 2022)

Employment category:

Full Time

Job level:

Level 4 salary range: $52,326- $70, 794; Compensation offered will be based on an assessment of the candidate’s knowledge, skills, competencies and experience, while ensuring internal equity.

Posting date:

June 17, 2022

Closing date:

July 1, 2022

Status:

Open